CRM API

The Superfone CRM API lets you integrate your external systems with your Superfone account.

What's Available

Customer Management

Server-to-server endpoints for syncing leads in and out of Superfone, plus lookups for the configuration values you can attach to a lead.

• Create or Update Lead — Upsert a lead by primary phone number
• Get Lead — Look up a lead by phone
• Create Task — Add a task against a lead
• Complete Task — Mark the lead's open task complete
• List Tasks — Paginated task history for a lead
• List Source Types — Read the source-type catalog
• List Labels — Search labels
• List Lead Stages — Search lead stages
• List Lead Groups — Search lead groups
• List Products — Search the product catalog

See the Customer Management overview for authentication, base URL, and response conventions.

Integrations

Inbound server to serve webhook for pushing leads into Superfone from your systems.

• Receive Lead Webhook — Push a lead into Superfone

See the Integrations overview for more info.

Event Notifications

Superfone sends data to your server when events happen — call completed, recording available, AI summary ready, lead created or changed, task scheduled etc etc in Superfone.

• Event Notifications overview — How configuration, delivery, filtering, and observability work
• Payload reference — Full JSON schema and per-event extras

Click-to-Call

Trigger a call from a team member's Superfone app to a customer.

• Trigger Call — Start or end a call programmatically

Web Dialler

Embed a softphone into your own web app.

• Installation — Add the dialler to your page
• Configuration — Configure behavior
• JavaScript API — Control the dialler at runtime

For questions, contact the Superfone team at hello@superfone.in.