Actions

Superfone actions are the steps you add to a Pabbly workflow to do something in Superfone — create a lead, add a task, start a call, and more. Each action reuses the Superfone connection you set up once.

Available actions

Action	What it does
Create or Update Lead	Upserts a lead by phone number — creates it if new, updates it if it exists.
Get Lead	Fetches a lead by phone number. Returns the lead_id needed by the task actions.
Create Task	Creates a task (follow-up, reminder, site visit, etc.) against a lead.
Complete Task	Marks a lead's currently-open task as complete.
List Tasks	Returns a paginated task history for a lead.
Initiate Click-to-Call	Starts a call from a team member to a customer.

Lead-based actions need a lead_id

Create Task, Complete Task, and List Tasks all act on a specific lead identified by its lead_id. If you only have a phone number, run Get Lead first to obtain the lead_id.

Dropdowns (inbuilt actions)

Some fields in these actions are dropdowns that load live values from your Superfone account, so you pick from your real configuration instead of typing free text. These are powered behind the scenes by "inbuilt actions":

Dropdown	Fills which field(s)	Pulls from
List Source Types	source_type	Your configured lead source types
List Lead Stages	lead_stage_name	Your CRM pipeline stages
List Lead Groups	lead_group_name	Your lead groups
List Labels	add_labels, remove_labels	Your lead labels/tags
List Products	add_products	Your product catalog

These lists are per-organization and typically small, so they load fully in a single request — no pagination needed.